Cannabis Recall Procedure – Marijuana Recall Plan
Suitable for all cannabis license types, this 29-page Complaints Handling and Cannabis Recall Plan covers every component of planning for and implementing a product complaint or recall process. It also includes the root cause investigation process that must happen to avert future related product problems.
Scroll down for the Table of Contents and more information on this Cannabis Recall Plan.
As a cannabis business operator, you’ve probably felt like the compliance requirements are already too complex and demanding, but if you think about it from the perspective of a regulator or a consumer, having safe products to consume is absolutely critical to the success of the cannabis industry.
While recalls have been fairly rare and Recall Plans have generally not been required by regulating agencies, this is changing as regulators are getting more savvy and more cannabis products are being found to be contaminated with pesticides and microbial infections. It’s important when a contaminated product is found, that a bullet-proof recall process is in place to ensure that no other products from that batch have the possibility of harming a consumer.
As we move closer to federal legalization, a Complaints and Recall Plan will become necessary for every cannabis business. Getting started with your planned processes now is important for your long-term success.
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Table of Contents
Introduction 1
Complaint Handling 2
Complaint Procedure 3
Adverse Event Planning 4
Adverse Event SOP 5
Recall SOP 6
Investigation SOP 8
Adverse Event Documentation and Recordkeeping 9
Appendix 1 – Adverse Event Team Contact List 10
Appendix 2 – Complaint/Adverse Event Reporting Form 11
Appendix 3 – Health Hazard Evaluation Form 12
Appendix 4 – Recall Checklist 14
Appendix 5 – Recall Communications Log 15
Appendix 6 – Recall Recovery Summary 16
Appendix 7 – Root Cause Investigation Questionnaire 17
