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This NJ Cannabis Recall SOP includes 5 pages for meeting the requirements of § 17:30-9.17 CANNABIS BUSINESS RECALL PROCESS.
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§ 17:30-9.17 CANNABIS BUSINESS RECALL PROCESS
(a) A cannabis business must develop and implement a recall plan addressing at a minimum: 1. Factors which necessitate a recall procedure, including if testing laboratory testing analysis finds that the batch or lot fails to meet specifications; 2. Identify personnel responsible for initiating and implementing recalls; 3. Notification protocols, including as required by N.J.A.C. 17:30-9.16; and 4. Receipt, handling, and disposition of returned usable cannabis or cannabis products.
(b) A cannabis business must establish a standard operating procedure for publicly communicating a recall of usable cannabis products manufactured from cannabis products that present a probability that exposure to the product could cause serious adverse health consequences or temporary or medically reversible adverse health consequences; This procedure shall include: 1. A mechanism to contact all consumers who have, or could have, obtained the usable cannabis or cannabis products manufactured from that usable cannabis or other cannabis products from the cannabis business, which communication must include information on the procedure for return of the recalled product and an offer to pay reimbursement for the recalled product; 2. A mechanism to contact all cannabis businesses that receive cannabis items from or provide cannabis items to the cannabis business; 3. Instructions for the return or destruction of any recalled cannabis item by consumers or cannabis businesses; 4. Procedures for issuing refunds in conjunction with a recall; and 5. Communication and outreach via traditional means, as well as social media, as necessary and appropriate.
(c) Cannabis businesses must collect all recalled cannabis items that are returned, have personnel that supervise quality control review it, track it in inventory control, and segregate it in quarantine until the Commission authorizes disposal, at which point the business shall dispose of it in a manner that ensures that it is unusable.
(d) The business must periodically conduct a mock recall to assess the effectiveness of the recall plan.
(e) The Commission may order a cannabis business to undertake a recall, at the Commission’s discretion.
(f) A licensed business must comply and cooperate with any recalls ordered by the Commission.